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PRICE & BOOKING INFORMATION

GENERAL

Our prices are in euros per adult (aged 15 and over) or child per day. The prices include use of the entire Lifesteil wellness area and underground car park and exclude local tax of € 4 per person (from 15 years) and day.

Discounts for children are valid from 1 full-paying person per flat of category 1 & 2. Apartments and suites of category 3, 4 & 5: minimum charge of 4 full-paying persons.

SINGLE OCCUPANCY SURCHARGE / DAY

Double Nest, Double Nest Hot Pot, Double Studio, Double Studio Hot Pot, Lifesteil Loft:
10 % of the room rate for the 2nd person
Family & Friends, Family & Friends Hot Pot, Family & Bar, Family & Bar Hot Pot Lifesteil
Penthouse:
Minimum charge for 4 full-paying guests

MULTIPLE COVERAGE

Third and fourth adult in the categories Double Studio, Double Studio Hot Pot, Lifesteil Loft:
50% off the price in each case

Fifth and sixth adult per person in the categories Family & Friends, Family & Friends Hot Pot, Family & Bar, Family & Bar Hot Pot Lifesteil Penthouse: 50% calculation of the price per person in each case

BREAKFAST

The BOTANIK Bar & Café offers the perfect opportunity for a rich à la carte breakfast. Please book in advance to guarantee a place.

BREAKFAST

The BOTANIK Bar & Café offers the perfect opportunity for a rich à la carte breakfast. Please book in advance to guarantee a place.

DOGS

Dogs must be included in the room reservation. A contribution towards expenses of € 29.00 per dog per night will be charged. Only 1 dog is allowed per flat. Dogs are not permitted in the wellness area, the public toilet facilities or the laundry.

In case of non-compliance with the dog rules in the house, we reserve the right to charge a fee of € 350.- for additional cleaning costs.

WELLNESS & SPA AREA

Use of the entire spa area is included in the flat price! Children under the age of 16 are not permitted in the nude area.

CHECKIN & CHECKOUT

The apartments can be occupied on the day of arrival between 15:00 – 17:00 Uhr (later check-ins are only possible if the guest informs us in advance) and must be vacated on the day of departure between 08:00 – 10:00 Uhr (earlier check-outs are only possible if the guest informs us in advance).

Early check-in and late check-out are available upon request only, with a one-time charge of €100 each.

CANCELLATION
  • Up to 14 days before arrival: free cancellation  
  • From 14 to 7 days before arrival: 50% of the total price  
  • From 6 days before arrival: 100% of the total price

A cancellation must be communicated to the apartment resort in writing and must be received by 18:00 on the respective day. Please note that the cancellation policy only applies to bookings made under the "flexible rate." For bookings under the "Non-Refundable" rate, no free cancellation is possible from the time of booking. In the event of a cancellation, we will charge 100% of the total price.

PAYMENT

Once a reservation has been made, a deposit of 40% of the total price is required. The booking is guaranteed by credit card, which will be automatically charged within 5 working days.

For bookings under the "non-refundable rate" we require a deposit of 100% of the reservation value. The following credit cards are accepted: Mastercard, Maestro, Visa, American Express, VP.

Please check with your bank prior to travelling for international payment limits. There is no refund for services not used.

SMOKERS

All our flats and the public areas (spa, atrium, BOTANIK) are smoke-free zones. Smoking is of course permitted on balconies and the terrace. If smoking is permitted in the flat, we reserve the right to charge € 350.00 for any special cleaning that may be required.

SHOPPING FACILITIES

The following grocery stores are located in the area:

  • Billa: 1.6 km away
  • Hofer: 350 m away
  • Mpreis: 250 m away
  • Ötztaler Bakery: 400 m away
  • Village Butcher Armin Kuprian: 250 m away